How to Make and Cancel an Appointment

Due to the Coronavirus (COVID-19) as advised by Public Health England, until further notice we will be withdrawing the ablity to book appointments online. All requests for appointments will now be triaged. We apologise for any inconvenience this may cause you and thank you in advance for your patience. 


How to book an appointment

Due to the coronavirus we have changed the way the practice works. All appointments are facilitated by telephone or video calls with a doctor. If you require an appointment with the doctor or nurse please call 020 8660 8292 and one of the reception staff will assist you further. All requests  for appointments will be triaged. Please DO NOT come to the surgery unless requested to do so by a clinican. 

ALL patients will be required to wear a face covering when entering the hospital/practice, unless a valid medical exemption certificate is held. You will be required to have your temperature taken upon entering the practice. Please arrive on time for your appointment.  Regrettably, you will be unable to wait in our reception if you arrive too early for your appointment as space is limited and social distancing must be adhered to. Thank you


Seeing the right clinician

Our clinical team consists of a wide range of highly skilled doctors and nurses. Please be aware that our doctors are on hand to deal mainly with the more complex and serious problems. The majority of problems are more quickly and conveniently dealt with by using the skills of the whole clinical team. If every patient visiting the surgery were to request doctor attention over and above care from any other member of the clinical team, many patients with the greatest need to see a doctor would be kept waiting.  So please ask if an appointment with a practice nurse might be appropriate.

Our practice nurses deal with certain specialist areas and long-term conditions, as well as care for your routine treatment and check-up needs. Doctors are always on hand for support and advice where needed.