You can now use the internet to book and cancel appointments with your GP using Patient Access.
To register for this service, please click here.
There are several ways to book an appointment
When you call us, our reception team will endeavour to make an appointment for you to be seen by an appropriate clinician. If they are unable to offer you an appointment for an urgent condition our duty doctor may either consult with you over the phone or invite you into the surgery for a face-to-face appointment. Where your condition does not require a face-to-face appointment, our clinician will offer you advice over the phone, and will, if necessary, arrange a prescription. Where a face-to-face appointment is necessary, our clinician will arrange to book you in on a same-day basis whenever possible or on a different day if agreed between you.
Each morning Monday to Friday at 8am we offer bookable morning appointments. Afternoon appointments are available 7 days in advance from 10am each day, Monday to Friday.
*Routine appointments are made either by telephone, using our automated phone system, speaking to a receptionist, visiting Reception or on-line through Patient Access.
Please remember that each appointment is timed for one person and ideally one problem only.
If you are unable to keep an appointment, please cancel it as soon as possible, so that it can be given to someone else: even one hours notice means that someone with an acute problem can be seen.
Our clinical team consists of a wide range of highly skilled doctors and nurses. Please be aware that our doctors are on hand to deal mainly with the more complex and serious problems. The majority of problems are more quickly and conveniently dealt with by using the skills of the whole clinical team. If every patient visiting the surgery were to request doctor attention over and above care from any other member of the clinical team, many patients with the greatest need to see a doctor would be kept waiting. So please ask if an appointment with a practice nurse might be appropriate.
Our practice nurses deal with certain specialist areas and long-term conditions, as well as care for your routine treatment and check-up needs. Doctors are always on hand for support and advice where needed.